Getting Started

How do I put my web site on your servers?
FTP (File Transfer Protocol) is a means of copying files from one computer to another using the Internet. Web hosting customers use FTP programs to copy their web site files from their local computer over to their web server. For more information on how to get and set up an FTP client, click here.

I know how to FTP to my site, but where do I put my files?
When you connect to one of our servers using FTP, you will see something like this:

The above picture displays the contents of your root directory. The directory W3SVC followed by three numbers is the directory containing your log files. You almost never need to go into this directory. The www directory is the directory where you will put all of your web page documents and images.

Your root directory is a good place to create a directory to store your databases, if you are using any.

The line /D:/Inetpub/wwwroot/arizonabiking.com is the full path of your site. You will need to know this if, for example, you are using an absolute path to access a database. If your database is stored in a subdirectory of your root called database, the absolute path of your database would be D:\Inetpub\wwwroot\arizonabiking.com\database\db1.mdb

When you first sign up, we install a page called default.htm in your www directory. This is the page that displays the Customer has not Moved in Yet message. This page is also the default page that is loaded from the directory. If you put other files in with it, this page will still load by default.

When you upload your site, you have to do one of two things:
1. Upload your own default.asp and overwrite ours.
2. Delete default.asp from the remote directory and upload the file you want to load automatically. The name of this file is very important. It must be named one of the following:
index.asp
index.htm
index.html
default.asp
default.htm
default.html

If you do not have a file with any of the above names in your directory, people will get an error message when they try to view your site. This is the same with any directory you create in your site.